DCFS review: Information lacking, investigators and case managers not in sync

The report concluded that in some cases providers reported that when they can’t engage a high-risk family to work with them, “they may simply close the case.”

DCFS review: Information lacking, investigators and case managers not in sync

The review evaluated the state's Intact Family Services. About 85% of those cases are handled by private companies, with the rest by the state.


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